INTEGRITY POLICY
Time to fill up your coffee cup and open your eyes wide, because here comes the fine print! In short, we at Get the Gallop care about your safety and privacy and do not want to compromise it. We comply with all applicable laws and regulations regarding the collection, use, display, transfer, and storage of personal data.
PRIVACY POLICY / PERSONAL DATA POLICY
WHAT IS PERSONAL DATA?
Personal data is information that can be linked to a natural person. Some examples of this are: personal identity number, name, address, email addresses, and other contact details. Your purchase history may also be classified as personal data, and in some cases, an IP address may also be personal data if it can be linked to a natural person.
Categories of personal data:
- Name
- Personal identity number
- Contact details (e.g. address, email, and phone number)
- Your correspondence
- Information about the time and place of purchase, and any errors/complaints
- Technical information about your equipment
WHO IS RESPONSIBLE FOR THE PERSONAL DATA?
Get the Gallop AB, 559025-4719,
Box 18, 182 74 Stocksund, Sweden.
WHAT PERSONAL DATA DO WE COLLECT ABOUT YOU AS A CUSTOMER AND FOR WHAT PURPOSE (WHY)?
You may provide Get the Gallop with information about yourself when you use our services, such as when making a purchase or visiting Getthegallop.com, purchasing from Get the Gallop's store at events/trade shows, subscribing to our newsletter and marketing emails, or contacting Get the Gallop's customer service.
TO PROCESS AN ORDER/PURCHASE
We will store your personal data until the purchase has been completed (including delivery and payment) and for a period of 36 months thereafter for the purpose of handling any complaints and warranty claims. Please note that an additional processing time of up to 30 days may apply. This collection of your personal data is required so that we can fulfill our obligations under the purchase agreement. If the information is not provided, we may not be able to fulfill our obligations and will therefore have to refuse the purchase.
When your personal data may be used for this purpose:
- Delivery (including notification and communication regarding the delivery)
- Payment processing (including analysis of possible payment solutions, which may include checking payment history and obtaining credit checks from Klarna)
- Handling of complaints and warranty claims
Categories of personal data that may be processed for this purpose:
- Name
- Personal identity number
- Contact details (e.g. address, email, and phone number)
- Payment history
- Payment information
-
Purchase information (e.g. which item has been ordered or whether the item is to be delivered to a different address).
TO HANDLE CUSTOMER SERVICE CASES
Processing is necessary to satisfy our and your legitimate interest in handling customer service cases until the case has been resolved.
When your personal data may be used for this purpose:
- Communication and responding to any questions sent to customer service (via telephone or digital channels, including social media)
- Identification
- Investigation of any complaints and support cases (including technical support).
MARKETING
If/when you have specifically given your consent to receive direct marketing, Get the Gallop will process personal data registered for direct marketing until you unsubscribe or notify Get the Gallop that you no longer wish to receive direct marketing. Please note that an additional processing time of up to 30 days may apply. Communications are sent to individuals who have registered themselves by signing up for the newsletter or who have had direct contact with someone from Get the Gallop AB.
When your personal data may be used for this purpose:
- Newsletter distribution or other forms of direct or email marketing
- In advertisements on the social media platforms where Get the Gallop operates.
Categories of personal data:
- Name
- Contact details (e.g. address, email, and phone number)
-
Information about the time and place of purchase, and any errors/complaints.
THIRD PARTIES
The information we collect may be shared with our close cooperation partners for analytical purposes. No personal data will be passed on, exchanged, or published outside our organisation and our trusted cooperation partners.
WHERE DO WE PROCESS YOUR PERSONAL DATA?
We always strive to have your personal data processed within the EU/EEA. In some cases, however, we may be required to transfer the information to a country outside the EU/EEA, provided that there is a legal basis for doing so.
HOW LONG DO WE STORE YOUR PERSONAL DATA?
Get the Gallop processes your personal data for as long as is necessary in view of the purpose of the processing in question and for as long as there is a legal basis for the purpose.
HOW DO WE HANDLE PERSONAL IDENTITY NUMBERS?
When you are about to make a purchase from Get the Gallop AB and choose to pay with Klarna, you will be asked to provide your personal identity number. When and if you choose Klarna as a payment method on Get the Gallop and therefore have to provide your personal identity number, the number is sent directly to Klarna. Get the Gallop therefore does not handle or store your personal identity number, even if you fill it in on Get the Gallop's website.
WHAT ARE COOKIES AND HOW DO WE USE THEM?
Cookies are very small text files that are stored on your hard drive when you visit websites. We use first-party and third-party cookies primarily for website functionality, web analytics, and marketing. Some cookies are necessary for the website to function properly. This type of cookie keeps track of your settings and makes your shopping experience more convenient by, for example, recognising your device and remembering your preferences and settings. Cookies are also used to collect information such as the duration of a visit, pages visited, whether a transaction was completed, or demographic information such as origin, gender, and age. This information is used for analytical purposes and enables us to create the best shopping experience for you. The cookies we use do not collect any information that can be used to track or identify individuals.
REMOVE COOKIES
You can easily delete cookies from your computer or mobile device via your web browser. For instructions on how to manage and delete cookies, go to the "Help" option in your web browser. You can choose to disable cookies or receive a notification every time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to use all the features on our website.
ARE THERE ALSO COOKIES FROM THIRD PARTIES (SO-CALLED THIRD-PARTY COOKIES)?
Get the Gallop uses some advertising partners that help make our online offers and website more interesting for you. The cookies used in these cases provide information about, for example: which products you have viewed, whether anything was purchased, which products were searched for, etc. In this context, some of our advertising partners also record information about which pages you have visited before and which products you have taken an interest in. The purpose is to be able to show you advertising that corresponds as closely as possible to your interests.
RETARGETING
Our website uses so-called retargeting technology. We use this technology to make our online offer more interesting for you. This technology makes it possible to appeal to internet users who have already shown interest in our web store and our products with advertising on our partners' websites.
GOOGLE ANALYTICS
This website uses Google (Universal) Analytics, a web analytics service provided by Google Inc. (www.google.se). Google (Universal) Analytics uses methods that enable analysis of your use of the website, such as so-called "Cookies", text files that are stored on your computer. This created information about your use of this website is generally transferred to one of Google's servers in the USA and stored there.
By enabling IP anonymisation on this website, the IP address will first be truncated before transfer within the member states of the European Union or other countries within the European Economic Area. In addition, you can prevent the recording of the information about your use of the website, which is created by cookies (incl. your IP address), by Google, as well as the processing of this information by Google, by downloading and installing the plugin in the web browser, which you can find using the following link:
http://tools.google.com/dlpage/gaoptout?hl=en
Alternatively to the plugin in the web browser, you can click on this link to prevent recording by Google Analytics on this website with future effect. An opt-out cookie will then be saved on your terminal. If you remove your cookies, you must click on this link again.
HOW IS YOUR PERSONAL DATA PROTECTED?
We use IT systems to protect the confidentiality, privacy, and availability of personal data. This is to ensure that they are protected against unauthorised access, loss, destruction, or damage. Only those people who actually need to process your personal data so that we can fulfil our stated purposes have access to it.
CONTACT US WITH QUESTIONS
You can always contact our customer service with questions regarding the handling of personal data at info@getthegallop.com We may make changes to our privacy policy. The latest version of the privacy policy is always available on our website www.getthegallop.com
YOUR RIGHTS
You have the right to request confirmation as to whether we process personal data about you or not. If we do, you also have the right to see what information we process.
If any information is incorrect, you always have the right to request that it be corrected.
If we process your personal data with consent as the legal basis for processing, you have the right to withdraw your consent at any time with future effect.
Registered users have the right to object to the processing of personal data for direct marketing. This is easiest done by unsubscribing from communications by clicking on the unsubscribe link in the communication or by contacting us at info@getthegallop.com.
Registered users always have the right to have their personal data deleted. One exception is if we, by law, are obliged to retain the information.
Complaints
You can submit a complaint to the Data Protection Authority if you believe that we process your personal data in violation of the General Data Protection Regulation. The Data Protection Authority is responsible for monitoring the application of the legislation. Anyone who believes that a company/organisation/authority handles personal data incorrectly can submit a complaint to the Data Protection Authority regardless of their relationship. You can find the contact details for the Data Protection Authority at www.datainspektionen.se
To read our Content Provider T&Cs, click here.